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Delivery Policy

Gfurn will ship products to any address in Canada and continental United States. Shipment to a P.O. Box, however, will be refused.

 

DELIVERY CHARGES

All our pricing includes FREE shipping on orders above $1000 (before taxes) within Canada and continental United States (except for commercial orders and bulky orders).

Delivery charges are added to the cost of the product if the total order (before taxes) is less than $1000. We charge a flat $29 delivery fee for orders below $1000 (before taxes), whatever the delivery address in Canada, except for Yukon, Northwest Territories and Nunavut, where you will need to contact us for a quote, and a flat $49 delivery fee for clients in continental United States.

We pay a premium to leading furniture delivery companies to ensure the best service possible. All shipping costs are inclusive of insurance.

Products are shipped from our warehouses located in Canada. Foreign orders may be subject to import duties and taxes, which are levied once a shipment reaches its destination country. You must check with your local authorities to find out what charges are applicable. Gfurn does not charge or collect duties/taxes for goods shipped to international destinations (outside of Canada). These taxes are paid by the customer upon arrival of the items to their destination country.

 

CARRIERS

We believe your purchase deserves a special degree of handling and care. We use leading furniture delivery companies to handle our orders including VA Transport, Midland Courier or Western Logistics, each one selected depending on the final destination, weight and size of the products.

We use specialized furniture delivery companies because we do not want your bulky or fragile product to be delivered in front of your door without any other services, neither you to stay all the day at home waiting for your delivery. We prefer paying more (at our own expense) and offering the best service possible as these companies generally take extra care throughout the entire process. We may use FedEx Ground but only for very lightweight items.

 

CUSTOM-MADE FURNITURE – DELIVERY TIME

Your ordered product will be custom-made according to your personal preferences, which makes the delivery vary between 9 to 13 weeks. This time is an estimate and is not contractual. Please click here to better understand why it takes that time.

 

PROCESS OF DELIVERY

The carrier will call you to schedule a time for the delivery, either in the morning or in the afternoon, but not at an exact time. Gfurn is not responsible for the delivery times of products. Once products have been dispatched, it is the customer's responsibility to liaise with Gfurn’s nominated carrier company in relation to date of delivery and to make themselves available to take delivery during the time slot appropriated.

If, for any reason, our shipping partner cannot reach you at the agreed time of delivery, you will need to re-arrange the delivery. We are not responsible for any additional delivery costs incurred.

Upon delivery, you will be asked to sign a delivery form, in which you confirm that the product was delivered in the correct condition (without obvious defects or damage).

 

INSPECTION

It is your responsibility to inspect all items at the time of delivery, and any claims should be made within 24 hours.

 

TRACKING NUMBER

Our policy is to keep you informed. When your order is dispatched, we will contact you by email with the relevant tracking information so you can keep a close eye on your delivery. You will also receive a call from one of our professional furniture carriers to confirm a suitable time for delivery. 


 

BEYOND POINT

If your shipping address is a ‘beyond point’, then a shipping surcharge may apply. Beyond point surcharge is calculated by the shipping companies. Beyond points are usually defined by difficult access points, narrow roads, gated communities, islands, rural areas or mountains. There is no way for us to ascertain a ‘beyond point’ until we get shipping quotes from our shipper. We will contact you if your shipping adress comes up as a ‘beyond point’.

 

CHANGE OF ADDRESS

If you wish to change the address or any other delivery details before the indicated delivery date, you must send an email to [email protected] to notify Gfurn of this at least 48 hours prior to delivery. In this notification, you must mention the order number and the relevant product. Gfurn will confirm the change by phone or email, or refuse if the change is not in accordance with our Terms and Conditions or if there is another legitimate reason to refuse the change.

 

DELAY

Gfurn nor the transporter can be held responsible if the delivery cannot take place as a result of the incorrect address or other delivery information provided by the customer.

Gfurn is not responsible for delays due to strikes, legal lockouts, or other discomforts caused by its suppliers. In the case of these inconveniences and other events of force majeure, the delivery period shall be extended in accordance with the duration of the disturbance.

To the extent permitted by law, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

 

DELIVERY ACCESS

We recommend that you check the dimensions of access points to your home before ordering large items of furniture. You are responsible for determining that merchandise will fit through doorways, staircases, corridors and lifts. Dimensions for our products are listed with the product description.

 

 

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Modern, Mid-Century, Scandinavian Furniture & Design Lighting

G*FURN Design Furniture specializes in modern, mid-century, scandinavian-inspired furniture and home décor including design lightings, poufs and rugs. Our roots are in Montreal but our inspiration comes from many countries, every one with its own unique style and craftsmanship. Our DNA is to source and order directly from factories. No middlemen involved. We want to connect manufacturers directly with our clients. Our vision has always been to provide high quality, affordable furniture and lightings.

Mid-Century | Style, Craftmanship and Quality as originals.

G*FURN began its journey with mid-century iconic reproductions. We have all seen these classic pieces of designers, including the Egg Chair and the Swan Chair from Arne Jacobsen, the Barcelona Chair from Mies van der Rohe, the classic Eames Lounge Chair from Charles & Ray Eames, the Marble Tulip Tables and the Tulip Series from Eero Saarinen, the Florence Knoll sofas from Florence Knoll and other classics from Hans J. Wegner, Philippe Starck, Charles Le Corbusier or Verner Panton. Our focus has always been on high-end reproductions. As these are iconic pieces, we have always wanted to reach the same level of old world craftmanship used by these designers to build these products. Our reproductions are faithful to the shapes, sizes and specifications of the originals, crafted by hand. Our Egg Chair for example is carefully hand stitched and takes one day to complete. Quality has always been our core belief. From pure aniline leather and cashmere wool to #304 stainless steel, we only use the finest quality materials and that’s why we stand out from our peers. Over the last years, we have seen a surge of companies trying to enter this market to offer low-grade inferior reproductions. We may not be the lowest in price, yet we source the highest quality materials, craft in the finer details, and deliver the highest value, dollar for dollar, by far..

Essential | Minimalist & Scandinavian-inspired furniture

Our Essential collection brings a modern, uncluttered style to your interior. Browse our trendy dining chairs, design sofas and dining tables.

Home Décor | Handmade Knitted Poufs & Unique Pebble Rugs

Add a touch of modern flair to any living room with our handmade knitted poufs and beautiful felted wool stone rugs

Industrial | Vintage furniture

Along with our high-end mid-century modern replicas, we offer industrial-looking furniture, handmade in India. The materials used are mostly iron & distressed wood featuring exposed nails and studs and accents of metal handles, wheels and hinges which give our indusrial furniture its vintage factory chic look, as this cart coffee table or this kitchen console.